We do not offer exchange or returns for items in perfect condition.
If the item you ordered is damaged upon arrival we will happily accept a return in exchange for store credit.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your store credit will be sent to you via email.
ShippingTo return your product, you should mail your product to: 165 High St
North Sydney, 2060
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have any concerns or aren't happy with the product or service, please get in touch via email to firstname.lastname@example.org and we will gladly chat through a reasonable solution.